Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Your COVID-19 vaccination feedback


Professional and friendly service.

My first jab was unfortunately on a day of adverse weather conditions. It was freezing cold and appt was later in the day. The waiting queue was longer than expected and had to remain outside for social distance reasons. That said, it was outside the control of the vacc centre.