Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Brilliant swift and friendly

Very well organised from producing my identification card in the car park to receiving my jab. I saw ten members of staff at different waiting checkpoints. The health check nurse Paula was very friendly and made the five minutes I was with her very personal using my name. For someone that doesn't like injections the whole team completely put me at ease. The whole process took around ten minutes, very swift, easily directed and even a lovely vaccinator. I work in the NHS and it was lovely to see every staff member had a name tag or "Hello my name is..." Written on their whiteboard. So much nicer than queueing up for mass vaccinations at school!