Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Problems booking

Received letter from NHS telling me I could book an appointment for my vaccination, went on line same day only to be told I was not eligible this happened for two days, eventually got a bit further only to be offered a appointment 25 miles from where i live, then told I would have to book my two appointments again when I hadn't even booked one, eventually booked one with my local surgery still having to travel a round trip of 32 miles.