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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback



Poor communication - no reply - forgotten?

As a 48 year old patient with underlining health conditions I would've expected to be contacted for my vaccination by now. My wife who is 10 years younger than me (no underlining conditions) has had hers 3 weeks ago but is with a different surgery. This does make me think back to a "health check" I had with my GP over a year ago where she didn't even know I was Asthmatic pretty much since birth and she also didn't know I was on medication as well as inhalers. I have contacted the surgery and they sent a generic response, I asked for an individual one that answers my question for me -the patient. I also contacted them via their Facebook page but no reply. I'm sure there is a required response time? Suffice to say it looks as though I have been forgotten or my GP hasn't even realised I'm at risk (again). Not very happy at all and very worried about covid and its effects on people like myself, I've been self isolating and this is getting pretty serious knowing that healthy people around me are being vaccinated before me.

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