Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Easy to book and happened just as planned

Text received, went online and booked both vaccinations immediately. A little surprised that nearest centre was twenty miles away (@ Harleston, Norfolk) but then again, this is a rural area. Arrived on the day as planned. No waiting. Friendly, efficient and excellent service. No nonsense approach. Just as it should be. Really impressed. Wish the NHS always worked like this. Superb.