Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Smooth Operation At The Mix

Having heard tales of long queues I was dreading having to stand outside (really cold just after the snow) but we got to The Mix and after a few questions waited in the warm for about 5 minutes as other people were being attended to. Once we had been spoken to and paperwork completed we were shown where to go for the jabs. Only took a few minutes and as I had an allergy were advised to wait for 20 minutes before leaving. Friendly and efficient staff from start to finish. Hubby had a sore arm for a few days and I had the shivers for about 24 hours. Hope our 2nd visit runs as smoothly.