Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Your COVID-19 vaccination feedback


Overall a good experience

The only problem I had was that I was not issued with a card showing I had had the vaccine, every one else I have spoken to has been given one of these. I was told I would receive an email which did not arrive until I contacted my GP surgery about 3 weeks later. This is no use to me as I cannot print it. This part of the service was not up to standard