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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback



As s disabled person I was not treated with

On my first visit no-one offered to make socially distanced space for my wheelchair in the waiting room in fact I wad told to park between 2 chairs. Not until I pointed out that this was not socially distancing did someone then make a space and the same thing happened on my 2nd visit in the main vaccination hall at IHT. I wad directed to sit inbetween the rows again not socially distanced. No thought went into the fact that I too had the right to sit socially distanced. I spoke to a lead nurse who apologised.

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