Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Long wait, not enough staff to vaccinate

Only 3 staff, sometimes 2 actively vaccinating. The staff were very friendly but seemed a mishap with booking occurred as more patients then staff to keep the line going. Waited an hour for my vaccine. This was not the case on my first appointment.