Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Whole process ran smoothly from end to end.

From receiving an original COVID vaccination invitation (by text) to go online and book my first and second vaccination timeslots everything fell into place. Both appointments ran very smoothly. The facilities were very well organised, and the people involved were very friendly and professional. The actual injections were painless and the only side effect was a tender (not sore) arm for a couple of days afterwards.