Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback


Covid Booster brilliant

I arranged for my elderly neighbour tho have their booster at Framlingham pharmacy and it worked really well. Although I could not go in with them I was able to drop them off and walk them to the door and then they let me know when to come and collect him and I was able to bring the car right up to the door. The whole process was great and staff were extremely helpful too.