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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Your COVID-19 vaccination feedback



I am trying to get 3rd Primary vaccine.

I tried to book my 3rd Primary vaccine and my surgery didn’t know it was different from the booster. I tried 119 to book an appointment and they referred me back to my GP or my consultant. No one gave me the Suffolk and East Essex vaccine number, I found it in an EADT article. Now I am waiting! In the first role out immunosuppressed patients were a priority now we are in limbo. I have been told people with a letter for 3rd PV have been turned away from vaccination centres. Why are the most vulnerable being ignored? Why aren’t GPs giving out the vaccination centre number to all vulnerable patients? I know that some vulnerable patients have had the booster not the 3rdPV. This is unacceptable. I have been told there is a special clinic for 3rdPV which needs organising! How difficult is it to create a spreadsheet and email it to the centres? My experience has caused acute anxiety, taken many hours on the phone and I am still not vaccinated.

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