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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Crescent Dental Care



Delays and Cancellations

Just before the pandemic I had an X-ray and they said I need a filling, but to come back in 6 months. This was almost 2 years ago and they still have not treated me. I have made appointments for it and they cancel. I just hope they do not take me off their register as I know I could be removed after 2 years of not going. I will try them again though.

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