Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Crestview Surgery


really good experience & excellent doctor

I registered as a temporary patient as I was visiting family in Lowestoft and the receptionist was very helpful to get my son seen asap. He had been seen twice by out of hours doctors and they were very pointless. He had a temp for three days I couldn't get down. The doctor listened to all my concerns and then spent 25 minutes examining him and found out that he had a bad case of tonsillitis. The doctor was excellent and very friendly.