Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Crestview Surgery


Phlebotomist very kind to see me

I arrived today to have a blood test at the surgery and so checked in on the system.20 minutes later the Phlebotomist was with her bag, about to leave the surgery and she looked at me realising I was on her list. She kind took me in and took the blood. Seemed that the screen had not worked as she had had no notification telling her I was there. I was thankful to her.