Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Crestview Surgery


I find them very rude

Getting an appointment is difficult. Reception staff ask what the problem is. I said it was confidential, but they said they need to know so the GP has a note of it before they see me. so I disclosed. However, when I saw the GP they did not know why I was there, so I do not believe what they said. They are not medically trained and are the gatekeepers. I find them very rude with it too.