Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Crestview Surgery


Not too bad overall

My experience here has been very mixed. You now can only get appointments on the day, and generally you do get through and get one. Not being able to book an appointment for a specific GP as there has been so many different GP's here, I do not think we have a dedicated one. When you fill out forms, it asks 'who is your GP', and I am unable to give a name anymore.