Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Day Lewis Pharmacy (Bury St Edmunds)


Works like clockwork

We are very pleased with the service we get at this pharmacy, it works like clockwork, no issues at all, they send you a text and its ready for collection and they have it prepared when you go. Just what you need really, a slick service.