Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Day Lewis Pharmacy (East Bergholt)


Wait longer than 72 hrs for medications

Although good you do generally have to wait longer than the 72 hrs they say for a prescription. The medicationa are all there when they finally are ready but you may have had to visit a couple of times before its ready. When getting there is difficult it becomes frustrating.