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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Day Lewis Pharmacy (Norwich Road)



They put new meds into blister packs w/o asking

My son has dtrong sleeping tabs prescribed for occasional use. These had been requested when not on 'repeat' and then put into blister packs without consultation. These were not noticed in packs for 3 weeks as lots of tabs in pack look the same and he takes 12 tablets it one go. Could have had serious repercussions.

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