Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Day Lewis Pharmacy (Norwich Road)


Always helpful and friendly

Currently on tablets that cause painful side effects. Apparently sometimes it is the Brand or production of the tablet that causes the pain and side effects - staff at Day Lewis Norwich Road went out of their way to find a brand that suited me - once a brand was found that suited they ordered it in every month. When it was unavailable they went above and beyond asking round other pharmacies if they stocked the brand.