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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Deben Road Surgery


Cannot get an appointment.

You can't make advanced appointments at all and have to phone on the day for one. I called Friday for an apt but couldn't be seen until 4.15 which was too late due to the issue. They advised I call 111 to see if they could get someone out so see me. Generally, getting appts is very difficult and they do seem to have staffing problems at the moment. If you call on the day they do try to get you to see a nurse practitioner.