Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


Close by me

I am newly arrived in the Country with very little English. Suffolk Refugee Support (SRS) book all my doctor appointments. When I was pregnant I went to the doctors with stomach pain. They sent me home and booked me into the hospital for a scan the next day. When I got home the pain got worse and I was bleeding so called an ambulance. When I got to hospital I miscarried. They surgery is near where I live which is good. I use Language Line. Sometimes it isn't very good as they cannot see what I am talking about. Sometimes I do not get the medicine I think I should have.