Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Deben Road Surgery


Some staff can come across as abrupt & long wait for appointments

Sometimes the staff on reception can come across as being short with me, this happened recently and I was then only doing what the nurse had asked me to. Appointments can take up to two weeks to come through.