Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


My doctor is great

I am happy to wait (a bit longer for an appointment) to see one particular doctor. She is great and she knows me and my condition. I hope I will still be able to see her after the practice move to the Took's site. I will want to stay registered with the practice and attend the new site. It won't be any further for me than the journey now.