Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


Well looked after here

I've always felt well looked after here. My visits (not that frequent!) have always gone without event. I've always thought my consultations were thorough though. I would like a bit more continuity-I seem to see different doctors each time I come in! I live between here and the proposed new site (Tooks) so it won't make much difference in terms of getting there.