Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


Always happy when I do need to attend

I don’t come to the surgery any more than I have to. I use self help methods and the pharmacist to minimise visits here. I am always happy with the service that I get when I do need to come though. I usually see the nurse practitioner and she is very thorough and listens carefully to me when I describe my symptoms. There are no problems here for me. I will be able to get to the proposed Tooks site fairly easily so I just hope the service will be as good as it is here.