Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


57 years a patient here!

I have been a patient here for 57 years so it must suit me! It could be a bit easier to get an appointment. But I suppose that is just down to demand. The nurse practitioner is lovely-so reassuring and professional. Otherwise I wouldn’t want to change very much other than the wait for appointments. I won’t have any problem with getting to the new site as long as there is a car park.