Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


I can't complain overall

I find both doctors and nurses to be ok-some are good, some less so. Appointments have never been an issue for me. The waiting room is a bit dark and shabby but usually clean enough. I will move to new site with the practice, the car parking will be a great improvement!