Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


They do well

My 3 stars for waiting at appointment might be a bit harsh-I am later today than is usual. In fact I think they do well given the restrictions imposed by the current premises. Ordinary (routine appointments) with any doctor are good but it can take between 2-3 weeks to see a specific clinician. I am pretty happy overall and I will definitely move with the practice to the new premises when they are open.