Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


Very good all round

I am nearly 80 now and I am coming here more and more frequently unfortunately-it is very good all round. I would value being able to see the same doctor on each visit but I think that is a thing of the past now and not just at this practice. I still drive and I value the quality of the service here so I will transfer when they move, I don't have any issues with that.