Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


very good. find staff nearly always helpful,

contacted surgery as needed strong painkillers after op. and received a text saying prescription was at pharmacy for collection . another time when stating my husbands symptoms to receptionist I was put through to a doctor and advised to phone ambulance,He had suffered a T.I.A. although he did not have usual noticeable symptons .