Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


prescription request are a nightmare

As a long term pain patient, tablets are a life changing help. Messing about with the requests by different drs not knowing my full info and questioning my meds which are strong pain killers and nerve blockers, holds up the reissue regularly have been without meds on a lot of times which is really bad painwise and effects my daily life, which is poor most days.