Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery


I like going to just one surgery

I dont like the idea of the 3 surgeries amalgamating together as I like the idea of being seen at one surgery as you get to know the staff and they get to know you,concerned about lack of consistency of service, and the personal touch. There could be transport issues for some people.