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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Deben Road Surgery



I dont want to travel to other surgeries

I dont see why I should have to start travelling around to other surgeries at this time, Deben road has been my surgery for about 50 years, when you go to your own surgery you get used to seeing your own doctor and I am concerned that if I have to go to the other surgeries you are seeing completely different doctors and they dont really know me and would be lack of consistency of the same doctor. I hope the surgeries do not merge.

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