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Original feedback for

Deben Road Surgery


Call times, prescription issues

Before Deben Road merged it offered a quick and responsive service. Now the call wait times are way to long. I seems to have lost its personal touch. Once you then get a phone or actual appointment you can wait 2/3 weeks. Prescription's I understand have been difficult during the pandemic because of supply issues, however the Morrison Pharmacy were much more accommodating and knowledgeable in finding a suitable alternative. It certainly doesn't feel like the community led surgery of past days. The Nurse practitioners are fantastic and my preference to see over current GPs.