Repeat prescriptions a nightmare
Requested a repeat prescription but after a week it hadn’t been sent through to the pharmacy so had to contact the surgery only to be told that she had been off sick! Is there only one person dealing with prescriptions ? More importantly they hadn’t dealt with a new item that had been requested by the hospital, apparently they had a backlog of communication from the hospital, took over a week to sort out with numerous phone calls, trips to the pharmacy hoping that the new item had been sent through, only once the hospital got involved did they resolve the problem, my husband had almost run out of very important eye drops for his glaucoma, terrible service