Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Debenham Group Practice - Grundisburgh Branch site


Very much value the service

Having a local surgery is great, I very much value having the service. Waiting can be a little long its not a particular problem but it does delay the person who brings me. Sometimes I don't feel that I get full explanations from the doctor and I'd rather they spoke to me rather than looking at their computer. I like the one to one service which is more traditional than a lot of the larger health centres.