Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Grundisburgh Branch site


Getting appointments is difficult

GPs and nurses can be dismissive and getting an appointment can be difficult. I do not feel that full explanations are given and I often research on the internet to get more detail. I have a long term condition which took a long time to get a diagnosis and a simple blood test could have speeded it up. I do not feel listened to and at times I feel a nuisance.