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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Grundisburgh Branch site



Fair but problem getting a GP to attend a home a visit

After calling surgery for an elderly husband lady in rural community. The GP came out early evening but didn't use the 'Key safe' so turned back. He had been told to go to neighbours to let him in. Not much common sense shown. He came back next day

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