Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Grundisburgh Branch site


Taking too long for booking routine tests

Getting to see a nurse has taken 4 weeks for a routine test. If you need to call back again when its busy, you have to listen to the long answerphone message each time. It would be good if there was an option to skip the message if you've heard it before.