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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Debenham Group Practice - Grundisburgh Branch site



Difficult to get through in the morning

Very busy surgery and getting through on the phone first thing in the morning is difficult. It would be helpful to be able to book a couple of days ahead. Transport is difficult to get to the other surgery sites the care has been good and staff are friendly, I'm included in discussions.

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