Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Grundisburgh Branch site


Always fit you in

They will always fit you in, especially with the children but for me it can be more difficult. They will always offer a call back and fit you in if they need to see you, so generally it works well. I have had an issue when I wasn't told the midwife system had changed so went to the surgery for my appointment as I had done for a previous pregnancy only to be told it was at another location.