Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Grundisburgh Branch site


Good service

I don't have to wait long to get an appointment, also I do not have to wait long to get called in. I would like to see dispensary deliveries from here. The location of the surgery is convenient for me. We would like a clock on the wall on the waiting room. The nurses are really lovely here.