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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Otley Branch site



Doctors and nurses are excellent

Doctors and nurses are excellent and very good at explaining things. A prescription delivery service would be greatly appreciated. I have to use dial a ride to get to appointments but if I have medication problems and have to pick up my medication I can't then get back to the surgery easily.

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