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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Debenham Group Practice - Otley Branch site



Been delays getting medication

Been delays getting medication from the pharmacy. There has been a change and there is now no urgency to sort problems out, it just feels like they justify things. Receptionists are excellent and the GP I've been seeing has been great. getting appointments is particularly difficult at times and travelling to one of the other sites is not always possible.

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