Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Debenham Group Practice - Otley Branch site


Getting appointments is a bit slower

When I do need to use the surgery its fine. Getting an appointment quickly has got more difficult over the years but they can always see me. Online booking and prescriptions work well. When reviews are needed it shows on the prescription but you only tend to look at the prescription when you need more tablets and then it takes a while to get the appointment. I like the text message system in place for the reminders. It would be good to also have either email or text updates instead of being called.