Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Otley Branch site


Very helpful staff

The staff at the surgery are very helpful and you can always get an urgent appointment on the day but if its not urgent then it can be a bit of a wait but you can book in advance. I really don't mind travelling to the other surgery sites for appointments as and when needed. There really isn't anything that needs to change at the surgery.