Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Otley Branch site


Helpful staff

I tend to go to any of the surgery sites and this does help to get appointments when you need one. On the whole staff are very helpful but I do find access to the buildings with a wheelchair. I requested a house visit and this was organised easily and the doctor has been so helpful with everything.