Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Debenham Group Practice - Otley Branch site


Appointment availability is an issue

The limited availability of appointments at Otley is an issue. You are given other options but they aren't so convenient or local. Staff are very good once you get in to see them and generally I'm happy to see any of the doctors. Having an extended walk in service at Otley to help people who work would be good as it can take two weeks to get an appointment here.